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1.1 The website SelfKami, accessible via https://selfkami.com (the “Platform”), is operated by:
SharinGang SASU, a simplified joint-stock company with its registered office at 9 rue des Colonnes, Paris, France (“the Company”).
1.2 The Company can be contacted at:
1.3 The Platform is hosted by Cloudflare, Inc.
2.1 These general terms define the conditions under which the Company allows customers to order custom posters based on user input via the Platform.
2.2 Products are intended for personal, non-commercial use only.
3.1 Users can order custom posters based on photos and text provided by them. Users may select poster style, format, and other options.
3.2 Users can request edits or approve previews through the Platform’s interface.
3.3 All products comply with applicable French law. Images on the site are illustrative and not contractual.
4.1 Users are responsible for internet access, hardware, and configuration. Costs related to access are the user’s responsibility.
4.2 Users must ensure the security and functionality of their devices.
5.1 No account is required to browse the Platform. An account is needed to place and manage orders.
5.2 Account login details are confidential. The user is responsible for keeping them secure.
5.3 Users must provide accurate, current information and must not impersonate others.
5.4 The Company reserves the right to suspend or delete accounts in case of violations.
6.1 Customers choose a product, add it to their cart, and proceed to payment.
6.2 Orders include user-supplied content (photos, messages, etc.), which must comply with our guidelines.
6.3 Customization changes after order confirmation may incur additional fees.
6.4 Confirmation of the order constitutes acceptance of these Terms.
6.5 A “double-click” (review then confirm) process is used to validate purchases.
6.6 Orders, invoices, and customer communications are archived on reliable media and may serve as proof of contract.
6.7 A copy of the terms accepted is sent with order confirmation.
6.8 Invoices are available in the user account.
6.9 The Company reserves the right to refuse any order in case of fraud, outstanding payments, or abuse.
7.1 Previews are delivered within 5 calendar days for standard and 2 days for expedited orders.
7.2 Customers have 7 days to request edits. No request = automatic validation.
7.3 Major changes (adding people or objects) may incur additional charges.
7.4 Delivery times and shipping fees are shown at checkout and vary by location and option.
7.5 Some countries may not be eligible for physical delivery.
8.1 Prices are shown in USD, EUR, CHF, GBP, and AUD. EU customers see prices including VAT. Others see prices excluding VAT.
8.2 Prices may vary depending on currency and destination.
8.3 Full payment is due upon order confirmation. Discounts are included in the final price.
8.4 Custom products are non-refundable and non-returnable. Each product is manually designed by a professional graphic designer and personalized specifically for the customer.
8.5 Unused edits from prepaid packs are not refundable.
9.1 Payment is mandatory at the time of order.
9.2 Users can optionally preload their balance via an in-platform wallet.
9.3 Orders are fulfilled only once payment is successfully received.
9.4 Payment methods include Stripe, PayPal, Klarna, and credit card.
9.5 Card details are encrypted using SSL and are never stored by the Platform.
9.6 Payment must be authorized by the card issuer.
9.7 Orders will be canceled if payment fails.
10.1 No withdrawal rights apply to custom-made products as per EU regulations (Art. L.221-28 French Consumer Code).
10.2 By accepting these terms, users acknowledge this waiver.
Users may contact support at: [email protected]
12.1 The Platform and its content are the property of SharinGang SASU.
12.2 Users may not reproduce or distribute any content without written permission.
12.3 SelfKami has no affiliation with any external brands or IP (e.g., Disney, Netflix).
12.4 Users may only use the delivered custom posters for personal use.
13.1 The Company’s liability is limited to direct damages and capped at the price paid.
13.2 It cannot be held liable for:
13.3 Users are responsible for the content they submit.
13.4 The Company is not liable for content uploaded by users. Users must not upload:
13.5 The Company may moderate and remove any inappropriate content.
Customers may leave feedback and rate their experience and the designers.
15.1 Users must not request or share content that is hateful, illegal, discriminatory, or violates third-party rights.
15.2 Creating likenesses of public figures or religious icons is prohibited.
16.1 Complaints may be sent to: [email protected] or 9 rue des Colonnes, Paris.
16.2 The Company will review and, if needed, remove problematic content within 72 hours.
17.1 Data collected: name, email, phone, address, IP, payment info, uploaded content.
17.2 Data is used to process orders and personalize services.
17.3 Data is not sold and is stored only as long as needed (maximum 3 months post-account deletion).
17.4 Users have rights to access, modify, delete, and export their data by contacting [email protected].
17.5 Users may file complaints with the CNIL (https://www.cnil.fr).
18.1 Cookies may be used to enhance user experience, measure traffic, and display targeted ads.
18.2 Users can manage cookie preferences via browser settings.
19.1 These Terms form the entire agreement between the user and the Company.
19.2 The Company may modify the Platform or these Terms without notice.
19.3 The applicable Terms are those in force at the time of the order.
19.4 All disputes are governed by French law and subject to the exclusive jurisdiction of French courts.
Last updated: April 2025